Interviewer Skills Training – 3.5 hours
What’s involved?
Interviewers need to make sure they ask great questions to determine the right person for the job. The consequences of making a wrong decision in the hiring process are costly, time consuming and can be damaging to your business and brand.
Interviewers also have an obligation to ensure that successful candidates are appointed on merit and as a result of a fair, objective and transparent interview process.
This training gives participants the knowledge and skills to conduct effective Competency Based or Behavioural interviews.
During the workshop participants will learn how to:
- Evaluate and analyse job assessment and selection criteria to determine the key skills and behaviours required to succeed within the role.
- Identify and construct questions to test the required competencies.
- Gain experience of conducting a structured competency interview, using effective questioning and probing techniques.
- In the case of panel interviews, understand the role of the Chairperson of the interview panel.
- Identify the indicators of good and bad performance by candidates.
- Analyse and interpret candidate scoring matrices and determine what works best for their business requirements.
- Understand the impact of the relevant Data Protection and Equal Opportunities legislation on interviewing, note taking and giving feedback to candidates
- Become aware of how unconscious bias can affect the and influence interviewer’s perception of candidates
- Learn how to deliver post interview feedback.
The course content can be tailored to one-to-one or panel interview scenarios.
Chairing Interview Panels – 1.5 – 2 hours
What’s involved?
The Chair has overall responsibility for ensuring the integrity of the entire selection process and that the interview is carried out objectively, professionally, legally and in line with the the organisation’s recruitment and selection policies. The Chair should ensure that candidates are marked by each Board member on the basis of objective criteria agreed before the process commences. This training gives participants the knowledge and skills to successfully chair an interview panel.
During the workshop participants will learn how to
- Define the aims of the interview – what does the role require and how should be assessed during the interview?
- Lead the pre-interview meeting of the interview panel. What topics need to be covered?
- Welcome and brief each candidate prior to the interview questions starting.
- Manage risk related to legislation, equality and discriminatory issues. Responding when this is not being adhered to during the interview
- Use video platforms effectively to chair the interview. What is best practice and how to do it effectively?
- Be aware and brief the interview panel on the possible implications of unconscious bias on their evaluation and decision making process
- Brief panel menbers on effective note taking and the implications of incomplete notes
- Facilitate the panel to reach consensus
- Give feedback to unsuccessful candidates following announcement of the hiring decision
Unconscious Bias Training – 1.5 – 2 hours
What’s Involved?
Unconscious bias, also known as hidden or implicit bias, is a preference for a person or group of people that individuals unknowingly have in the back of their minds. Our unconscious biases influence the decisions we make every day and they are, by definition, beyond our awareness. Developing an understanding of how to recognise and manage our unconscious biases is essential for creating fair, inclusive and discrimination-free workplaces.
Unconscious bias influences our decision making, team dynamics, our behaviour towards the target of the bias and is often a factor in recruitment and selection decisions.
During the workshop participants will learn how to
- Develop an understanding of what unconscious bias is and how it is formed
- Identify the different and most pervasive areas of unconscious bias in the workplace
- Gain an understanding of the impact unconscious bias can have on decision making
- Recognise their own biases and identify the steps they can take to counteract, interrupt and reduce unconscious bias to improve decision making in the areas of recruitment, policy and process development, engagement with colleagues and people
Presentation Training – 3 hours
What’s involved?
Presenting with confidence and clarity to an audience, whether it’s to one person, an interview panel or a conference of 1,000 is a key skill required as you progress through your career. Our Stand Up and Talk workshop shows you how to connect with impact with your audience when planning and delivering your presentation. Each participant will deliver a short presentation to the group during the training.
During this workshop participants will learn how to:
- Plan your message using a clear framework – what do you want to tell them?
- Create a strong first impression – how are they formed and how to ensure yours is a positive one.
- Manage nerves and avoid blanking – techniques to help you perform at your best.
- Practice your presentation in a realistic way that simulates the “real thing”
- Present not Read. Focus on the fact that you are presenting, not reading from a script, using notes and cue cards
- Design a slide deck that makes an impact – less is more and letting images deliver the message for you
- Use other ways to share your message – eg – whiteboard, flipchart, visualiser, handouts
- Use your voice: projection, intonation, emphasis and pacing
- Plan ahead and do a pre-mortem for what MIGHT go wrong with the technology
